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Prison Catering: Chef/Kitchen Supervisor (Hospitality and Catering)

Category : Government
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Location : Bristol
Salary : £ 28,804 - £ 32,036
Type : Permanent
Closing Date : 2021-12-24
Date Posted : 2021-12-19
Reference : 50955  

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

As part of the catering team you will play a vital role in helping offenders to prepare and cook meals in a rewarding, team environment.

It is a great chance to put catering qualifications into real-life practice and have an impact far beyond the kitchen.

Your food will sustain a whole prison and your work with offenders will help to make a positive contribution towards their rehabilitation.

This is a great opportunity to put your catering qualifications into practice and have an impact far beyond the kitchen. Join a professional environment where you’ll help offenders prepare and cook meals for the entire prison, while they learn new skills which can help them turn their lives around.

The quality of food has a real impact on prison morale and you will use your skills to create quality, nutritional meals every day. As part of the catering team, you will mentor and oversee the work of offenders who are keen to learn and work towards a qualification which will increase their chances of employment, and reduce their likelihood of reoffending, when they leave custody.

‘A Great Place to Work for Veterans’

Are you an armed forces veteran with Catering experience and qualifications?

The ‘Making the Civil Service a Great Place to work for veterans’ initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs.  Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit:


Overview of the job

This is a Facilities and Services delivery job in an establishment with supervisory responsibilities.


The job holder will be a qualified Caterer and will have responsibility for the supervision of staff, prisoners and activities to deliver catering services (and Staff Mess.) 

They will ensure the provision of catering and Hospitality services within an establishment, contributing to the quality and quantity of meals served.  They will also have supervisory responsibilities for a prisoner workforce.

This is a non-operational role with no line management responsibilities; however they will have supervisory responsibilities for staff.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

·   Allocate daily staff resources to activity within their Unit where appropriate

·   Supervise and support  staff  and prisoners in all activities within the kitchen; including food preparation and delivery

·   Create menus, incorporating any special requirements and provide meal descriptions for prisoners

·   Check receipt of deliveries, stores and stock control

·   Visit residential areas to check on hygiene standards and food servery activity; offer guidance, carry out checks and support wing staff and servery workers

·   Provide Food Safety, Health and Hygiene training

·   Reports equipment breakdown and records maintenance requirements

·   Assist the Catering Manager to produce meals for different events

·   Undertake all the duties of a Caterer as required

·   Deliver training to prisoners in Hospitality and Catering to cover both the establishment’s needs and  prisoners’  aspirations to work towards gaining industry recognised accreditations

·   Participate in the selection process of prisoners for the area of work undertaking prisoner learning need assessments

·   Induct prisoners to the area of work and train them in aspects such as health and safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage

·   Maintain and update learner records including their Individual Learning Plan accordingly

·   Assess and evaluate skills of prisoners including National Vocational Qualification levels 1 and 2 and other relevant  industry recognised qualifications

·   Undertake the registration, supervision, monitoring, assessment and accreditation of learners in accordance with awarding body requirement

·   Maintain awarding body quality standards and contribute towards internal and external verification as required

·   Set learning aims and learning goals, review and provide  feedback on prisoner progress

·   Provide support and advice on career opportunities for hospitality and catering 

Undertake other Supervisory tasks including : 

·   Supervise all staff within their area of responsibility, ensuring they are briefed on the work for the day and that relevant work area is maintained to a high standard

·   Prioritise activities in-line with local procedures ensuring workload/regime is delivered escalating issues to the Catering manager when required

·   Contribute to the development of local practice, process and initiatives, ensure consistency across the unit in the application of policies and procedures affecting prisoners and staff

·   Carry out prisoner interviews, inductions and supervise prisoners within the area of work, ensuring that they are appropriately inducted and deployed, completes basic documentation relating to prisoners where required such as logging hours worked

·   Ensures prisoner security is maintained including conducting prisoner rub down and pat down searches in accordance with policy.

·   Contribute to staff appraisals providing relevant performance information to Line Managers

·   Manage the tool inventory and maintains security standards within the work area

·   Maintain the discipline of prisoners working within the work area.  This includes issuing of behaviour warnings, governor reports and minor reports

·   Update prisoner wing files on the prison databases and confirm prisoner’s attendance to work and authorise the pay

·   Complete paperwork for accident reports

·   Support the achievement of Service Delivery Indicators (SDI)and standards, checking compliance with specific policy standards and suggesting improvements

·   Undertake compliance checks, contribute to risk assessments and respond to hazards as and when appropriate

·   Ensure effective utilisation of resources and reduction of waste in area of work

·   Collect and prepare all Management Information required

·   Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports

·   Maintain sufficient levels of stock and when required procure goods and services using procurement system ensuring value for money and compliance with procurement/finance rules

·   Promote prison service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas

·   Operate within command mode, in-line with local contingency plans 

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder. 


·    Making Effective Decisions

·    Communicating and Influencing

·    Working Together

·    Managing a Quality Service

·    Developing Self and Others

·   Leadership


For recruitment purposes Strengths to be used as per created Success Profiles. 

Essential Skills/ Qualifications/ Accreditation/ Registration

Staff can work towards or hold qualifications and competences of skilled delivery - Catering with the addition of a level 3 award in supervision within the catering industry. Additionally they must hold a Food Hygiene Certificate Level 3 they are required be familiar with all current health, safety and hygiene related regulations for working in a kitchen environment.

HMPPS staff newly promoted to a Band 4 Supervising Officer or Facilities and Services Supervisor role within Establishments will be required to undertake the Diploma in Team Leading. Newly promoted staff are expected to complete the qualification as part of the requirement of their role.   

Staff newly promoted into Band 4 Offender Supervisors or Specialist Officer roles within establishments will be expected to undertake the Diploma if they are covering or carrying out the role of Supervising Officer on a ‘regular’ basis.

Staff working in establishments who were mapped to a Band 4 Supervising Officer or Facilities and Services Supervisor role as part of the F&S restructuring process and staff who have re-graded to Band 4 from a higher grade are not required to complete the qualification as they have previously worked at an equivalent level (or higher).

When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. 

Hours of Work and Allowances

37 hour working week (standard).

HMPPS Staff on closed pay structures only:

Additional Conditioned Hours Pensionable (ACHP)

Staff moving from a closed 39 hour pay structure will be eligible for the two protected pensionable additional committed hours (ACHP).  They will work a 39 hour week consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid at plain time pensionable rate.

Unsocial Hours Working

This role requires working regular unsocial hours . Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evening, nights, weekends and Bank / Public holidays.

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